Todays knowledge and servicebased economy offers innumerable opportunities for wellrun companies to increase profits through strategic outsourcing. The association for talent development atd is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. Body of knowledge a major outcome of the job analysis and test specifications processes is an updated ctp body of knowledge bok, published as essentials of treasury management, sixth edition. On knowledge services for outsourcing professional development. To see a comparison of the opbok and the new iso35000 guidance, contributed. The outsourcing professional body of knowledge opbok represents a cohesive and comprehensive outline of the commonly accepted practices and skills required to ensure outsourcing success. Ethical practice affects everything from recruiting a diverse workforce, to ensuring the confidentiality of sensitive employee data. Books outsourcing professional body of knowledge opbok version 10 free download. And how can i, as an outsourcing professional, improve my skills and capabilities to the benefit of my company and my career. Organizations of all types and sizes place an emphasis on ethics in the workplace. Organizationspecific knowledge, for instance, is the knowledge created and embedded in the context of a specific supply chain in the organization. This copy is a pmi member benefit, not for distribution, sale or reproduction. Pdf a knowledgebased view of outsourcing researchgate.
A body shop more formally known as an it services provider or consultancy recruits and retains a staff and contracts those employees out to other companies. Outsourcing professional body of knowledge opbok version. Contents listoftables7 listoffigures8 1 introduction9 1. A mail questionnaire is a process of sending questionnaire sheets to a targeted audience via email. Competitive knowledge is increasingly being outsourced to knowledge process outsourcing kpo vendors, indicating a shift in the opinion that core business activities cannot be outsourced. Knowledge process outsourcing 3 value proposition of kpo the increasing competition in global businesses has resulted in a smaller cycle time for introducing products and services. Facilitate interdisciplinary collaboration in situations supporting ethical health information principles. Click on document outsourcing professional body of knowledge opbok iaop iaop. Get ebooks outsourcing clinical research projects on pdf, epub, tuebl, mobi and audiobook for free. The outsourcing handbook a guide to outsourcing version 2. To receive your electronic copy of the outsourcing professional body of knowledge opbok, click here. An it professional, for example, may decide on certain design aspects.
Contents introduction 4 provides a brief overview of what outsourcing is, and describes deloittes. Global outsourcing of aircraft maintenance for those who study the airline industry, and more specifically, aircr aft maintenance, it is a wellknown fact that airlines are not in the aircraft. Download it once and read it on your kindle device, pc, phones or tablets. History the outsourcing management body of knowledge ombok started its journey in 1988. The peo alternative, the best of both worlds hr knowledge is an administrative services organization aso and in our fullservice hr model, we provide virtually the same suite of services that a professional employer organization peo offers for a fraction of the cost. These templates are additional material to the vhp publication. Reasons behind kpo include an increase in specialized knowledge and expertise, additional value. Always update books hourly, if not looking, search in the book search column. Outsourcing clinical research projects ebook download.
Outsourcing professional body of knowledge opbok version 10 kindle. International trade commission washington, dc 20436 usa growth in services outsourcing to india. Describe the major phases of the development of organizational management. Knowledge process outsourcing in financial services the. Outsourcing professional body of knowledge opbok version 10. Whilst it covers project communications management, it. Opbok version 10 templates 978 94 018 0536 0 it will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this field. Kpo requires advanced analytical and technical skills as well as a high degree of specialist expertise. Implementing best purchasing and supply management. Outsourcing is currently relatively popular with both profitseeking and. Subject matter experts work with an author to write and edit the bok. Respect the inherent dignity and worth of every person. Isbn 978 94 018 0536 0 outsourcing professional body of knowledge opbok version 10. Outsourcing outsourcing is when any operation or process that could be or would usually be performed inhouse by an organisations employees is subcontracted to another organisation for a substantial period.
Download for offline reading, highlight, bookmark or take notes while you read outsourcing professional body of knowledge opbok version 10. Knowledge process outsourcing kpo is the allocation of relatively highlevel tasks to an outside organization or a different group possibly in a different geographic location within the same organization. Pdf service outsourcing and its effects on knowledge. Jgoss is a leading information resource in its field for researchers, industry decision makers, and public sector decision and policy makers, hence becoming the journal of choice for outsourcing industry specialists and researchers. Kpo is, essentially, highend business process outsourcing bpo. Knowledge provides a solid foundation for professional success. This freeware, noncommercial mind map was carefully hand crafted with passion and love for learning and constant improvement as well for promotion the opbok knowledge and ba profession and as a learning tool for candidates. Download the outsourcing revolution ebook pdf or read online books in pdf, epub.
The outsourced tasks can be performed onsite or offsite. Officers body of knowledge is stuffed full of great information offered up in very practical terms giving the reader every confidence they can replicate or adapt the ideas themselves. Currie, vaughan michell, oluwakemi abanishe warwick business school, university of warwick, coventry, cv4 7al. Most organizations outsource for economic or strategic reasons. Knowledge process outsourcing 4 business process outsourcing the way we do it case studies reference data management business issue solution benefits to the client a leading financial services provider specializing in procurement, processing and distribution of financial information was under tremendous market pressure to. Youll find everything you need in the new scott on outsourcing. The chief information officers body of knowledge wiley. Outsourcing professional body of knowledge, opbok 2006. Read online now outsourcing professional body of knowledge opbok version 9 book by van haren publishing ebook pdf at our library. The tasks and responsibilities of those working in administrative professions are as varied and vast as the number of firms employing them.
The cap exam is created using the cap body of knowledge, which is developed. Body of knowledge the cap certified administrative professional is an nccaaccredited professional certification designed for office and administrative professionals. The outsourcing of professional services requires firms to transfer knowledge via formal and informal channels within their organizations, as well as to establish and preserve knowledge repositories both for offshore teams to come up to speed on new tasks and for onshore. The collective knowledge of any profession is commonly referred to as its body of knowledge. With customers demanding highquality services, enterprises are forced to adopt systems and. Pdf knowledge process outsourcing kpo is experiencing rapid industry growth and is projected to be the next significant wave of outsourcing. To support the application of opbok in organizations, the templates in appendix a are also available as separate publication.
Knowledge process outsourcing kpo is the outsourcing of core, informationrelated business activities to individuals that typically have advanced degrees and expertise in a specialized area. We examine outsourcing from the knowledgebased view kbv and argue that activities that might seem. Cppo periodically the uppcc commissions a job analysis study to ensure that the certification exams are aligned with the skills, knowledge and abilities needed for successful job performance in the public procurement profession. Opbok version 10 templates 978 94 018 0536 0 it will become a key desktop resource for successful outsourcing professionals who achieve corporate and personal goals in this. This type of questionnaire has lower response rate as compared to other types. State truthfully and accurately ones credentials, professional education, and experiences. Join us february 1517 at the 2010 outsourcing world summit and get the answers to these and. Present the concept of the work setting as a total system.
Bodies of knowledge bok have different meanings for different readers and users. Outsourcing professional body of knowledge verison 10 8. Agencies, government, and other companies attach questionnaire document sheets to the email and ask subscribers and customers to fill it and send again. Download pdf the outsourcing revolution free online. Knowledge process outsourcing kpo describes the outsourcing of core informationrelated business activities which are competitively important or form an integral part of a companys value chain. Download outsourcing professional body of knowledge. The shrm body of competency and knowledge 5 introduction more recently, shrm undertook an extensive refinement of the shrm bock, to clarify the competencies and functional areas. Outsourcing professional body of knowledge opbok version 9 by iaop international association of outsourcing professionals, 97890875368, available at book depository with free delivery worldwide. Iioms founder jerry durant, was confronted with his first outsourcing engagement. Get outsourcing professional body of knowledge opbok version 9 book by van haren publishing pdf file for free from our. This template is only available via van haren publishing. Cherryleaf tips for writing great technical documents and. There are more than 1 million books that have been enjoyed by people from all over the world.
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